Privacy policy

Last updated: November 1, 2026

1. Who is responsible for your data

Proofsite, a remote web studio (a remote team; postal address available on request by email). Contact for any privacy question or request: hello@cansitelab.pro.

2. What we collect

Quote and mockup requests: name, email, business name, postal code, website address, what you need and any notes or files you send.
Chat messages with the AI sales assistant on this site, and, for our clients, on their sites.
Payment start: the email address you enter before going to checkout. Card details are entered only on our payment provider's page.
Technical data: IP address and browser details in server logs.

3. Why we use it

To reply to your request, prepare a quote, build and deliver your services, take payment and provide support; to keep the site secure; and, if you asked for it, to send you our updates (you can opt out at any time).

4. How long we keep it

Enquiries and chat messages: up to 2 years. Customer and payment records: as long as tax law requires. Server logs: up to 90 days.

5. Who we share it with

Hosting: our server is operated by netcup GmbH (Germany). Cloudflare, Inc. (USA) provides DNS and protection.
Payments: Whop (USA) processes card payments.
AI assistant: chat replies are generated by an AI model run by Groq, Inc. (USA); the messages you type are sent to it to produce a reply.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not use ad pixels or tracking cookies on this site.

6. Your privacy rights in Canada (PIPEDA)

We handle personal information in line with the ten fair information principles of PIPEDA. You can ask to access or correct the personal information we hold about you, withdraw your consent, and ask us to delete it where we no longer need it. Use the request form or email hello@cansitelab.pro; we respond within 30 days. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner of Canada.

7. Data breaches

If a breach of security safeguards creates a real risk of significant harm, we notify the people affected and the Office of the Privacy Commissioner of Canada.

8. Email

We send commercial emails only with your consent, express or implied under Canada's Anti-Spam Legislation (CASL). Every message identifies us and includes a working unsubscribe; unsubscribe requests take effect within 10 business days.

9. Children

This site is for businesses and is not directed to children under 16. We do not knowingly collect their data.

10. International transfers

Our server is in the EU (Germany); some providers above are in the USA. We use contractual safeguards where the law requires them.

11. Changes

We will post any changes here and update the date at the top.